Message Status Event

Triggered when the delivery status of a message changes. Use this to track message delivery, read receipts, and playback status.

Event Type

message-status

Payload Structure

{
  "event": "message-status",
  "instanceId": "instance-uuid",
  "data": {
    "timestamp": 1702500000,
    "messageId": "3EB0...",
    "status": "READ",
    "chat": {
      "id": "chat-id",
      "jid": "5511888888888@s.whatsapp.net",
      "lid": null,
      "profilePictureUrl": "https://...",
      "name": "John Doe",
      "isGroup": false,
      "isLid": false
    },
    "sender": {
      "id": "sender-id",
      "jid": "5511888888888@s.whatsapp.net",
      "lid": null,
      "name": "John Doe",
      "profilePictureUrl": "https://..."
    },
    "instanceId": "instance-uuid",
    "connectedNumber": "5511999999999"
  }
}

Data Fields

Field	Type	Description
timestamp	number	Unix timestamp of the status change
messageId	string	WhatsApp message ID
status	string	New message status
chat	object	Chat information
sender	object	Sender information
instanceId	string	Instance ID
connectedNumber	string	Connected phone number

Chat Object

Field	Type	Description
id	string	Internal chat ID
jid	string | null	WhatsApp JID (phone@s.whatsapp.net)
lid	string | null	WhatsApp LID (local identifier)
profilePictureUrl	string | null	Profile picture URL
name	string | null	Chat name
isGroup	boolean	Whether this is a group chat
isLid	boolean	Whether using LID identifier

Sender Object

Field	Type	Description
id	string	Internal sender ID
jid	string | null	WhatsApp JID
lid	string | null	WhatsApp LID
name	string | null	Sender name
profilePictureUrl	string | null	Profile picture URL

Status Values

Status	Description
UNKNOWN	Status could not be determined
ERROR	Message failed to send
PENDING	Message is queued for sending
SENT	Message sent to WhatsApp servers
RECEIVED	Message delivered to recipient's device
READ	Message read by recipient
PLAYED	Audio/video message played by recipient

Status Flow

PENDING → SENT → RECEIVED → READ/PLAYED
            ↓
          ERROR

tip

The PLAYED status is only sent for audio and video messages when the recipient plays them.

Example: Tracking Delivery

app.post('/webhook', (req, res) => {
  const { event, data } = req.body;
  
  if (event === 'message-status') {
    const { messageId, status } = data;
    
    switch (status) {
      case 'SENT':
        console.log(`Message ${messageId} sent to server`);
        break;
      case 'RECEIVED':
        console.log(`Message ${messageId} delivered`);
        break;
      case 'READ':
        console.log(`Message ${messageId} read by recipient`);
        break;
      case 'ERROR':
        console.log(`Message ${messageId} failed to send`);
        break;
    }
  }
  
  res.status(200).send('OK');
});